Community Chat Platform
Client
Memberset
Industry
SaaS
The Challenge
Memberset's founding team had a clear vision: creators shouldn't need separate tools for community chat (Discord), team communication (Slack), membership management (Memberful), and payments (Patreon). But building a unified alternative required engineering everything from scratch. They needed native iOS and Android apps that felt like first-class products, not web wrappers. The backend had to handle real-time messaging at scale, process payments and subscriptions reliably, manage community moderation at the rules-based level, and integrate with existing Discord communities so members could import their bots and data. They needed this to be intuitive enough that creators without technical backgrounds could set up and run a community.
Our Solution
We architected a full-stack platform spanning native iOS and Android apps, a responsive web interface, and a robust backend API. The real-time chat infrastructure uses WebSockets for low-latency messaging, supporting channels, direct messages, threads, and rich media. We built a complete subscription and payment management system with Stripe integration, supporting flexible pricing models for community creators. Community moderation tools allow creators to set rules, manage permissions, and control access at granular levels. A sophisticated bot import system lets creators migrate their existing Discord bots, and comprehensive analytics dashboards show engagement metrics and community health. The platform handles millions of messages daily while maintaining data integrity and user privacy.
Project Gallery
Project Scope
- Native iOS app with offline support and push notifications
- Native Android app with feature parity to iOS
- Responsive web application with real-time updates
- Real-time chat infrastructure (channels, DMs, threads)
- Rich media support (images, files, links, embeds)
- Subscription & payment management system
- Advanced moderation tools and permission system
- Bot migration & automation from Discord
- Community analytics & engagement dashboards
- Notification system (in-app, push, email)
- User profiles, community settings, and customization
- Data export and community portability
Timeline
36 months
Results
Measurable impact and real business outcomes
Hours of Development
Messages Processed Daily
Years from Concept to Scale
Technology Stack
"Building Memberset from nothing was massive, but Rotate treated it like their own product. They didn't just code—they understood the vision and made architectural decisions that let us scale. That's why we've kept building with them."
Ben
Senior Program Manager at Memberset
Frequently Asked Questions
How do you migrate communities from Discord to a new platform without losing data?
We created a bot import system that connects to Discord's API to export community structure, roles, channels, and message history. The import process recreates the organizational structure in Memberset and allows data to be selectively migrated. We also provide tools for creators to export member lists and payment history.
What makes a community platform different from general chat software?
Community platforms need creator-centric tools: subscription tiers with access control, creator analytics, moderation at scale, and monetization features. Memberset was designed from the start as a business tool for creators, not just a messaging app.
How do you handle payment processing and subscription management reliably?
We integrated with Stripe for payment processing, implementing retry logic, webhook handling, and detailed reconciliation. Subscriptions are managed at the platform level with clear billing cycles, prorations for mid-cycle changes, and transparent revenue reporting for creators.