The original Connect+ platform was outdated and difficult to use. Union staff and members found it difficult to navigate and use the platform's features. NEP Services wanted to redesign Connect+ to make it more user-friendly and efficient.
User friendly redesign the Connect+ platform
Improvement in Development Speed
NEP Services is a non-profit organization that provides essential services to unions. NEP Services' Connect+ union management platform helps unions manage members, collect dues, share news, blogs, documents, publish public and private union calendars, hold polls and votes for members, and send emails, SMS messages. Members can chat with each other and have a central place for all union news.
The original Connect+ platform was outdated and difficult to use. Union staff and members found it difficult to navigate and use the platform's features. NEP Services wanted to redesign Connect+ to make it more user-friendly and efficient for both union staff and members.
Rotate, a UX/UI design and development agency, was hired to redesign Connect+. Rotate team of designers and developers worked closely with NEP Services to understand the needs of union staff and members. They then conducted user testing to ensure that the new design was easy to use and met the needs of users.
We used Agile Design Sprints to ensure UI/UX Deliveries were on-time for the development team to build feature releases.
The new Connect+ platform features a modern and intuitive UI. The platform is now easier to navigate and use. Some of the key changes include:
The redesign of Connect+ has provided a number of benefits to NEP Services and its members, including:
The redesign of Connect+ has been a success. The new UI/UX is more user-friendly and efficient, and the platform is now providing more value to both union staff and members.
In addition to the benefits listed above, the redesign of Connect+ has also provided the following benefits:
Overall, the redesign of Connect+ has been a positive experience for both NEP Services and its members. The new platform is more user-friendly, efficient, and valuable.